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News

June: Temporary Fuel and LPG surcharge

Due to ongoing conflict in the Middle East, we have experienced a significant increase in the cost of sourcing and delivering LPG. As a result, a temporary fuel and LPG surcharge will be applied to all LPG deliveries.

  • This surcharge will appear as a separate line item on your invoice.

  • This is a temporary measure, the surcharge will be reviewed and adjusted monthly.

  • For the month of June: 45kg cylinder surcharge is $18.02

We remain committed to monitoring the situation closely, with the intention of reducing or removing the surcharge as soon as conditions allow.

Exciting Update: Launching Our New Customer Portal for Enhanced Service Experience

 

We are pleased to announce a significant upgrade to our ordering system arriving very soon.

Designed to deliver greater transparency and an overall superior experience for our valued customers.

This enhancement introduces a modern Customer Account Portal reflecting our ongoing commitment to improving our service.

What are the Benefits for You

  • Invoicing: Invoice sent once your delivery is confirmed by our drivers, while you can still make payment at the time of ordering for convenience.
  • Visibility: Rental charges will be clearly displayed in the Account Portal, alongside all your transactions in one easy-to-access place.
  • Real-Time Information: Your account will show the most current information.
  • Mobile Friendly Design: Easy to view on your phone or tablet

Simple and Secure Access

Registering for the new Portal is quick and secure: A one-time step that protects your information.

  • Registration open to the new Account  Portal from Monday 18th May

New Phone App link:

While our dedicated phone App is coming soon to the App Store and Play Stores, you can enjoy an optimised App-like experience right away by clicking on the Phone App button on the main website front page.

  • Will be available from Monday 18th May

We are genuinely excited to bring you these enhancements and extend our heartfelt thanks for your continued support and partnership. Together, we look forward to an even better future.

 

May: Temporary Fuel and LPG surcharge

Due to ongoing conflict in the Middle East, we have experienced a significant increase in the cost of sourcing and delivering LPG. As a result, a temporary fuel and LPG surcharge will be applied to all LPG deliveries from 18 May 2026.

  • This surcharge will appear as a separate line item on your invoice.

  • This is a temporary measure, the surcharge will be reviewed and adjusted monthly.

  • For the month of May: 45kg cylinder surcharge is $17.52

We remain committed to monitoring the situation closely, with the intention of reducing or removing the surcharge as soon as conditions allow.